A random Weblog

Sigh… A word of warning if you’re thinking of setting up an account with Blu Domain. http://www.bludomain.com/

While their templates and web hosting work fine, the back end support really lets them down…

For a couple of months I have been trying to arrange a Domain Name Transfer – a simple process.  They have had me pay two minor invoices to action this, but still I wait.  The customer rep has been patient and helpful, but even now she has gone silent – perhaps embarrassed by her tech people.

Enough already. Time to rant. My opinion, now tarnished, is to avoid these people.

UPDATE – March 2nd 2010 (Note: Most comments down the page were posted prior to this paragraph – just so you understand the sequence here)

One of the things I love about this little blog is that this page is consistently amongst the most visited of mine. It’s kinda satisfying, especially after getting not one but two copies of this BluDomain invoice today – way, way after I extracted myself from their incompetence. Or so I thought.

So here’s the thing. If you’re an employer, and a potential employee presents their resume featuring prior time at BluDomain, my advice is, “Avoid.” If you work there, well maybe you want to make friends with the unemployment center staff as this nonsense can’t make BluDomain any fun to work for. If you’re sussing them out as a potential client – just send me the money instead. At least I’ll be more fun to deal with.

I thought I was fairly polite in my posting a year ago, and even now I am holding back – but I’m sure you can draw your own conclusions about this seriously hopeless company. Urgh…

UPDATE – April 27th 2010 (Note: read the “Comments” to see how others have struggled with the wankers at BlueDomain)

This gets crazier – another two invoices from Marlene at BluDomain arrived today.  I have lodged a complaint with PayPal, although to be fair it’s not PayPal’s fault – but they’ve likely had other complaints about BluDomain so they can add mine to the list.

UPDATE – January 31st 2011 (As above, do recommend you read the comments for much hilarity)

OK so another BluDomain invoice from PayPal today (and one about a month ago too).  See the comments section, feel the pain, avoid any dealings with this business.  Today I lodged a complaint with PayPal.  None of this is their fault, but maybe they can investigate..

UPDATE – January 2012 yet another “renewal” invoice. Those dumb fucks at Blue Domain don’t deserve to be in business. I so hope people google them and find this post, in fact I’ll add some more tags to make it easier for people to find this sorry story